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Terms & Conditions

These are the Terms and Conditions which govern each use you make of the donation payment services provided through our website, wnpt.org.

These Terms and Conditions apply separately to each single donation that you make. Except as provided for in section 5, ‘Monthly Donations’, and unless specified by you, they do not form a contract allowing for future or successive transactions to be set up. By confirming on the Website that you wish to donate you agree to be bound by these Terms and Conditions for that donation. 

1. The Donation Services 
All payments through wnpt.org are to be made by payment card.

Once you confirm to us through wnpt.org that you wish to proceed with your donation your transaction will be processed through our payment services provider. By confirming that you wish to proceed with your donation you authorize us to request funds from your credit or debit card provider. 

2. Unauthorized Card Use 
If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider. 

3. Information from You 
Before we can process a donation, you must provide us with (i) your name, address, and email address; and (ii) details of the credit or debit card that you wish to use to fund the donation. We will use this information to process your donation. It is your responsibility to ensure you have provided us with the correct information. 

When you submit your payment details, your payment data will be collected and processed securely by us. 

We won’t share your personal details with any other third party other than as set out in our Privacy Policy. Our Privacy Policy forms part of these Donation Payment Terms and Conditions and by agreeing to these Terms and Conditions you are also agreeing to the way we use and protect your personal information in line with our Privacy Policy. 

4. Refund Policy 
If you make an error in your donation, please contact us either by email at membership@wnpt.org, by phone at (615) 687-9965 or by mail at Nashville PBS 161 Rains Ave Nashville, TN 37203 within 14 days and a full refund will be made to you. 

5. Monthly Donations 
This Section will only apply to successive donations made through wnpt.org where you have set up a monthly donation. When you set up a monthly donation you will be scheduling a series of donations to be made on the day of the month that you choose until further notice. You agree that these Terms and Conditions will apply to each of the donations in that series. 

By confirming that you wish to proceed with a monthly donation you authorize us to request funds from your credit or debit card on the day of each month that you set. 

To cancel your regular donation please contact us at membership@wnpt.org. 

6. General 
We reserve the right to amend these Donation Payment Terms and Conditions at any time. 

These Donation Payment Terms and Conditions are governed by US law and are subject to the exclusive jurisdiction of the US courts.

SMS Terms and Conditions

1. Overview
By opting into the SMS messaging service provided by  Nashville PBS, you agree to receive text messages related to our services, promotions, and important updates. These Terms and Conditions govern your participation in our SMS program.

2. Message Content
Subscribers may receive text messages that include:

  • Informational updates
  • Promotional offers and discounts
  • Transactional and account-related notifications
  • Customer service alerts

 

3. Message Frequency
Message frequency may vary based on user engagement and preferences.

4. Message & Data Rates
Message and data rates may apply. Charges depend on your mobile service provider’s plan.

5. Customer Support
For assistance with our SMS service, you can:

  • Text HELP for support instructions
  • Call us at (615) 259-9325
  • Email us at tv8@wnpt.org

 

6. Opt-Out Information
You can unsubscribe from our SMS service at any time by texting STOP. After opting out, you will no longer receive SMS messages from us unless you re-enroll.

7. Privacy & Data Usage
Your information will be handled per our Privacy Policy. We do not share or sell your personal data.

8. Changes to Terms
We may update these Terms and Conditions at any time. Continued use of our SMS service constitutes acceptance of the revised terms.

9. Liability Disclaimer
Nashville PBS is not responsible for any delays or failures in message delivery. Carriers are not liable for delayed or undelivered messages.

For more information, please contact us at tv8@wnpt.org.